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Lunss.com - Review | Buyer Beware Scam Website - Do Not Buy

by Joie Collao 28 Aug 2020 0 Comments
SCAM WEBSITES THAT BEGIN WITH:
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Lunss.com Review

Lunss.com has been known to sell knock-off formal dresses

After investigating Lunss.com, it has been discovered that this website is from Asia. Lunss has been added to our Do Not Buy list. Though located in Hong Kong, Lunss has been known at times to make good on their custom made products, however there are also cases that what you see on their pictures may not be what you may get. They customize all their dresses, however it may take up to 2 months or longer to receive your order. Buyer beware!

References

"If you have another option DO NOT DO BUSINESS *******@lunss_couture if you have another option dont use it. I ordered my daughters prom dress almost 2 months ago and paid for rush. I emailed every other day to make sure it would be ready by her senior prom April 5. They assured me it would be. They emailed us yesterday said it was ready and sent a pic confirmation. We got an email this morning stating it was a different customers dress, that the fabric was not in and they were still waiting for it, it would not be ready for another week. Her prom is next Friday. Had they been honest and told us 3 weeks ago we could have had another option, they didnt. My daughters senior prom is in 9 days and as of right now she has NO DRESS"

"If you’re a bride looking for a cheaper option, please don’t use lunss. There are better quality options for the same price out there. I truly regret having spent 500+ CAD dlls here. I trusted a review I saw from a youtube video, but since it was sponsored, I should have known better...

While the communication with them is good, they just didn’t deliver what was promised. My dress photo confirmation came and I was truly sad: the cups were too noticeable, the zipper wasn’t invisible, the sleeves were off, the neckline was wrong, the back was wrong... I ask for their refund policy and turns out I only could get 40% back... I didn’t get offered any other type of compensation or solution."

Lunss.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  


 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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