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KyleDress.com - Review | Buyer Beware Scam Website - Do Not Buy

by Jeremy Hong 09 Jul 2020 5 Comments
SCAM WEBSITES THAT BEGIN WITH:
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KyleDress.com Review

KyleDress.com has been known to sell knock-off formal dresses

After investigating KyleDress.com, it has been discovered that this website is from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. KyleDress has been added to our Do Not Buy list. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. Buyer beware!

References

"Another fly by night Chinese rip off site. They steal images from legit sites and sell as their own cheaply. All returns must be sent on your dime to China (usually shanghai). Run, don't trot away from this phony retailer."

"Kyledress.com - items recieved do not match pictured items (different quality and materials then pictured or advertised). Recieved items with holes in pockets along seams. There is no number listed you have to email for returns and company refuses to provide return email address. Instead they suggest you keep the items, gift them to friends. Third communication offers a refund of $3 when I spent $75+ and then threatens shipping will cost too much since it will be to China!"

KyleDress.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  


 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

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5 Comments

08 Mar 2024 Sandy

Dress received is poor quality and doesn’t match materials pictured or advertised. Recieved item shipped from IL without any paperwork or invoice. No number listed to contact and emailed for a return. After 5 emails. they offered $16 and 20% off a new order and finally sent a return address which looks bogus. They suggest you keep the items, gift them to friends. AVOID Rowangirl and Kyledress!!! Stay Away

Hi,
Sorry about that.
We value our customers and want to do our best for you.
We can return 16$ to you, and give you a 20% off discount code on your future orders if you keep the item.
If you really do not want to keep the item, we will respect your decision. But you will need to pay for the shipping fee to send it back.

here is a return address : Room 207, No. 22, Lane 588, Xinjunhuan Road, Pujiang Town, Minhang District, Shanghai, China.
Recipient: candy Zip code: 201114

After we get your return package (items have not been wore, no damage, no smell, no odor ect )we will give full refund to you.
(Note: Please make sure that put your order number inside or outside of the package. Do not return the item via express mail in order to avoid any tax due, such as DHL and Fedex.)

08 Mar 2024 Patty Delgado
I need someone to respond to me emails

I placed an order 22 days ago and have not received anything need someone to respond ASAP. 626-780-0143 or email me ASAP.

08 Mar 2024 Griselda Bock
I need and update on my order. i want to know who is the carrier for my order.. Pay pal has informed me of a tracking number SF6043365336333 I need the name of the carrier.. so i can get updates.. Thank you GBock
26 Jul 2021 Leigh Hricko
Total scam!!! Clothing doesn’t match picture. There are no tags or care labels. Shipping back to china for refund will cost you $30.00
09 Jul 2020 Amanda Jones

Kyledress.com – items recieved do not match pictured items (different quality and materials then pictured or advertised). Recieved items with holes in pockets along seams. There is no number listed you have to email for returns and company refuses to provide return email address. Instead they suggest you keep the items, gift them to friends. Third communication offers a refund of $3 when I spent $75+ and then threatens shipping will cost too much since it will be to China!

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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