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RoseGal.com - Review | Buyer Beware Scam Website - Do Not Buy

by Joie Collao 03 May 2018 0 Comments
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RoseGal.com Review

RoseGal.com has been known to sell knock-off formal dresses

After investigating RoseGal.com, it has been discovered that this website is from Asia and they sell dresses and other articles of clothing customers have been disappointed about. RoseGal has been added to our Do Not Buy list. There seems to be mixed reviews regarding this website and therefore we would caution you before purchasing. Buyer beware!

References

"It is totally too good to be true. I ordered a wicked cute bikini for 12 dollars. Despite reading countless reviews on how shitty this company is, I decided to try it. I knew everything was coming from China, so I expected it to be a while, but it came in 10 days, which was cool. Upon opening it, there was a button that had already fallen off, and a strap that was missing hooks to make it a halter top bikini. I had ordered a size larger because everyone said that the sizes ran small, but it was still crazy tiny. I would return it to get my money back, but it would probably cost more to ship it back there, and I have been reading that the customer service is awful."

"AVOID ROSEGAL AT ALL COSTS! The dress I received was not even the same color as in the pic. The inner part was bright read and the outer maroon, instead of being solid maroon as in the picture. It clashed with itself so bad, no one would wear it. Rosegal admitted they were at fault and wanted me to pay $2 so they could attempt to send the correct dress!! Then they offered a 40% refund, then a 60% refund, which I both declined. I told them the dress was garbage and I couldn't wear 100% of it. They offered an 85% refund if I paid to ship it back to China!! When I finally caved, and said, just give me the 60%, they then said they could only give me a 50% refund. I wish I had found this website before so I would have been warned or that they could be reported to the BBB. Customer service, quality of merchandise, everything about this company is horrible. Avoid at all costs. The pictures are deceptive, you will not get what you see! The sizes run way small too!! DO NOT THROW AWAY YOUR MONEY!!"

RoseGal.com has been added to our knock-off dress list.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  

 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

DiscountDressShop.com has a Shopper Approved rating of 4.6/5 based on 973 ratings and reviews

 

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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