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Hebeos.com - Review | Buyer Beware Scam Website - Do Not Buy

by Jeremy Hong 15 Apr 2018 3 Comments
SCAM WEBSITES THAT BEGIN WITH:
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Hebeos.com Review

Hebeos.com has been known to sell knock-off formal dresses

After investigating Hebeos.com and other domains it uses below:

  • Hebeos.com.au
  • Hebeos.co.uk
  • Hebeos.ca
  • Hebeos.de
  • Hebeos.es
  • Hebeos.fr
  • Hebeos.it
  • Hebeos.no
  • Hebeos.se

it has been discovered that this website is from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. Hebeos has been added to our Do Not Buy list. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. We have personally received many calls from people who have never received their order or cannot reach them. Buyer beware!

References

"Ordered a dress for my daughter's valentines dance that was feb 17 2018 on jan 11 2018 told the dress would b here on jan 31 2018 . the dress did not show up contacted them via email because they have no phone number to reach them was told dress was still being tailored was told that so many times and the dress would b sent out asap. got a email this weekend that the dress was sent out express mail but the dress is still not here now we have to run out and try to buy a dress off the rack and hopes it works. will b trying to contact them about getting a refund . but some how have a feeling i wont b getting to far. please please do not order from this company you will never get satisfaction. "

"I ordered a dress thinking I was ordering from a UK website. I should have known when I got no confirmation email or order number. On its arrival a few weeks later, I found that the dress had come from China and looked nothing like the picture advertised on the website. Plus the pads at."
"I will post pictures later on of the HORRIBLE dress that they sent me. I paid $180 for a dress that is absolutely ridiculously sewn and is nothing like the picture AND not the color we ordered. It took a month to get to us. The only thing they offered was a 5% discount to take it to a seamstress.....seriously??? There is no fixing this dress. NOT to mention it is the wrong color. I took a chance and now I have a very disappointed, sad daughter on my hands. Don't believe their reviews!!"

Hebeos.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  

 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

 

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3 Comments

08 Mar 2024 Sylvie
Brought dress from Heboes came 2 dress sizes too small looks nothing like we ordered . Want to return . Keep saying will send return label . . But now saying take too tailor get it altered ourselves. There’s no way you could alter it without costing you more than you’ve paid for item. Disgraceful site. Will be making it public DO NOT BUY FROM THIS SITE
26 Jul 2021 Katina Lewis
Don’t Buy from this company they are a scam.They charged me $30 to cancel my order and they never filled it.
26 Jul 2021 Harriet Green
Thanks for the heads up, any company without a number has to be a fraud do glad I found out in time5. THANKS.

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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