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FirstDresss.com - Review | Buyer Beware Scam Website - Do Not Buy

by Joie Collao 03 Sep 2020 10 Comments
SCAM WEBSITES THAT BEGIN WITH:
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FirstDresss.com Review

FirstDresss.com has been known to sell knock-off formal dresses

Upon researching and investigating FirstDresss.com, this website is connected to AllaGown.com, Caekee.com, CaekeeDress.com, GownsMe.com, JoDresses.com, Ncgowns.com, SoGowns.com, VeDress.co.uk, Votidress.co.uk and Agown.co.uk. 

It has been discovered that these websites are from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. FirstDresss has been added to our Do Not Buy list and have been known to scam people. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. We have personally received many calls from people who have never received their order or cannot reach them. Buyer beware!

References

"I ordered a dress on May 9th and paid $25 dollars extra to have it rushed order. It is now August 27th and I still have not received my order. Obviously at this point I do not want the dress but they immediately charged my account on the day I emailed the order. I have tried with no luck contacted the company. The number is a non working number and they will not respond to any of my emails."

"When I received the dress I ordered, I noticed immediately that it was extremely heavy. It was doubly lined in the long skirt, and triple lined in the bodice. The lace of the bodice did not meet up evenly in the back. I emailed the company the next day informing them of these mistakes, and that I wanted to return and receive a refund. They first offered to remake the dress, I declined. I repeatedly emailed them asking for return procedures every day for almost 3 weeks. They then replied they needed photos. I sent photos and waited another week. They then said the dress would need to be returned to China before they would process my refund... the return address on the package was from New York, not China. On this company's website, they state they will accept returns and refunds if you are not satisfied - this is not true. They will do everything to delay, or get away with not refunding your money. DO NOT ORDER from this website!"

FirstDresss.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  


 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

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10 Comments

15 Jan 2023 Lynne
This is a horable company dress did not look like picture did not fit right and when you try to communicate with them they deny and wrong doings. They will not refund your money because they refuse. Do not ever use this sight it is a scam
15 Jan 2023 Marylynn
I ordered a mother of the bride dress. Supposed to be delivered in 8-12 days. 21 days later it wasn’t here so I had to go buy a dress that was wrong style, wrong color. When dress arrived it was hideously poor workmanship and cheap, thin material. I would not have worn it even if it arrived on time. I requested refund, but they were not willing. I tried to cancel through my credit card, but too much time had lapsed. I got ripped off for $229.98. Lesson — do NOT buy from vendor in CHINA. You will not be treated right and you will not have a nice dress. I find it interesting all the good reviews talk about a turtleneck or other clothing they don’t even sell. Fake reviews.
15 Jan 2023 Marylynn
I ordered a mother of the bride dress. Supposed to be delivered in 8-12 days. 21 days later it wasn’t here so I had to go buy a dress that was wrong style, wrong color. When dress arrived it was hideously poor workmanship and cheap, thin material. I would not have worn it even if it arrived on time. I requested refund, but they were not willing. I tried to cancel through my credit card, but too much time had lapsed. I got ripped off for $229.98. Lesson — do NOT buy from vendor in CHINA. You will not be treated right and you will not have a nice dress. I find it interesting all the good reviews talk about a turtleneck or other clothing they don’t even sell. Fake reviews.
14 Apr 2022 Cynthia Alling
This company must be a scam….I ordered a dress which arrived wrinkled and squished up in a plastic bag, which I have returned to a physical location in Illinois. Unfortunately I’ve misplaced the return PHYSICAL address. Do hope you can furnish me with that address.. My emails to their representative Caekee.com have been with a response that they would pay back 12% of the cost of the dress which was $146.99 and then after my pressing them, they offered 18%, after which I called the BBB and advised that they should expect action on this representative and the company soon…Most unfortunate experience, but I do not give up easily…Have also spent $25 to the co. for shipping and $18 to return the ill-fitting dress to Illinois—-Please advise the address in Illinois which sent out this dress, and is scamming real life customers ….. If you do not respond to this request, I will consider you a part of this scam and will proceed further—am an attorney, and I know how to pursue issues.
04 Oct 2021 Bea Carlson

DO NOT BUY ANYTHING FROM THE FIRSTDRESSS.COM SITE!! I bought a pantsuit for my son’s wedding & even paid the $25 extra to have it custom fit. I was shocked when my $200 outfit arrived crammed in a small plastic bag! It had a return address in California. The material looked different from the picture. The pants fit ok, but the top was way too small! The shoulders on the jacket were so tight that I couldn’t really lift my arms without it pulling & feeling uncomfortable. I contacted them right away to which they replied their outfits come with built-in bras, try it without a bra. I did … it was still too small! I emailed back begging for help to get a larger top. I even asked them to call me because this was getting down to the wire & time sensitive since my son’s wedding is October 2nd. I heard NOTHING!!

They NEVER responded! And since they never responded and I had to buy another outfit for the wedding from a different (local) company, I disputed the charge with my credit card company. Only THEN did I get a reply email: ‘We have been told that you filed a dispute from your bank and chargeback the all payment $207.98 including the shipping fee $24.99. I am wondering if you could consider to return us £90? We really need money to pay for the material and shipping fee. Your understanding will be highly appreciated.’ Are they kidding me?! I looked it up & that’s $125 US dollars they wanted for an outfit that didn’t fit!! I told them I couldn’t pay anything for an outfit that I couldn’t even wear, but I would be happy to send the outfit back to them if they covered the return shipping because it was THEIR error. Not only did they refuse to pay return shipping, they told me I had to pay to return it to CHINA!! INSURED!! ‘Please send it back according to the following instructions:
Please return all merchandise in the same condition as shipped and appropriate packing materials and wrapping in place to ensure safe arrival to the following address.
Please return the products to the address below with unworn, unwashed, unaltered, undamaged condition:
Name: Xie Xiandong
Tel: +86 67388819
Address: Room 0811, 8th Floor, Changhe Building, Changjiang West Road, Shushan District, Hefei, Anhui, China
Zip Code: 230088
All shipments must be insured as $15 as we will not be responsible for any customs clearance fees aroused thereof.’

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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