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Babaroni.com - Review | Buyer Beware Scam Website - Do Not Buy

by Joie Collao 01 Sep 2020 3 Comments
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Babaroni.com Review

Babaroni.com has been known to sell knock-off formal dresses

After investigating Babaroni.com, Babaroni.fr and Babaroni.co.uk, it has been discovered that this website is from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. Babaroni has been added to our Do Not Buy list. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. Buyer beware!

References

"Just wanting to ask if anyone has had any issues with Babaroni, I am waiting for 3 bridesmaid dressers, costing me $500 australian dollars.. I’m getting emails to tell me I need to pay for postage until they ship. I have already paid postage with my order. Each time I try and email them it gets declined? I’m unable to contact them to find my order, plus weeks ages ago they have given me my tracking number and tells me it’s delivered? I have not received my dressers. The emails don’t seem professional enough to manage a company.. please tell me this isn’t a scam?"

"I’ll start by stating, what a HORRIFIC experience. This business has NO idea how to run efficiently. I chose a dress for 7 of my bridesmaids. One bridesmaids (Thank God!!!) ordered a dress. Not only did the dress look different in person, her hook was missing. There is NO phone number to call, email is the only source of communication. They never provided a refund for her dress, and also tried recommending her to get her dress fixed somewhere else!!! My bridesmaid ended up having to pay for ANOTHER dress plus shipping in order to get her “refund” from the first dress. Please save yourselves from buying off of this disorganized unprofessional website. It’s a shame, they could have had more business. I’m not allowing any of my other bridesmaids to order from this bs."
"My shipment of two swatches and a tie was slightly late, however, after paying £9 delivery for these very small items, I received a separate invoice for postage through customs for £29. Absolutely disgusted that a tie and two swatches have come to nearly £50.
Don't recommend this website for anyone, the service and contact details are terrible and I myself never received an email confirmation or shipping confirmation."

Babaroni.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.

Be extra safe when shopping online and do your research before buying from a company that you are not sure of!  


 DiscountDressShop.com

DiscountDressShop.com has been in business since 2009 and is located in Irvine, California. We have served thousands of customers over the years and do our very best to provide great customer service to make sure you get the dress you want in a timely manner.

If you are looking for a formal gown, we have thousands of dresses to choose from. Our store allows you shop by event. All of our dresses are authentic and come directly from the actual designer.

Shop DiscountDressShop.com now to find a beautiful and authenic dress for your upcoming event. Give us a call at 714-982-7352 or contact us to inquire about any dress and to verify if it is in stock.

We are happy to help answer any questions you may have and will go the extra mile to make sure you are taken care of.

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3 Comments

08 Mar 2024 Yasmin
Do yourself a favour and don’t order off this site. The dress was made incorrectly in regards to position of breast pads and wiring. My bridesmaid can’t wear it due to it being so uncomfortable.

The customer service team won’t provide me with a return address unless I agree to only a 90% refund and a charge of a rush order? They are offering almost 50% of what I paid with shopping. Absolutely disgusted.

15 Jan 2023 Charlene
Absolutely awful experience with BARBARONI and made looking for bridesmaid a much more stressful experience than it should have been! Bought one bridesmaid dress as a trial (thank god I didn’t buy them all!). We sized up and everything but the dress that arrived was not a 24 but more like a 10. My poor maid of honour couldn’t even get it on. Managed to eventually get a return address (be aware! You will have to pay to return it which for me was £25…good way to deter people from returning it by the way)…4 months later still hadn’t heard anything, eventually had to put a claim in with PayPal which soon got them moving! They eventually offered me a part refund and due to my wedding being in two weeks and still having to go to uni, I didn’t have the time or the mental capacity to keep fighting.

Apparently everything is in there refund policy but it wasn’t clear and I could find nothing. Please please please, if you want a stress free dress shopping experience, do not buy from here. They have destroyed my mental health through stress and I do not want any other brides going through this!

18 Aug 2021 Janina

Do NOT order custom sizing. Per emails with Babaroni customer service, a margin of 3 cm (~1.18 inch) is acceptable. That is a HUGE margin of error for someone who is petite, and also the difference between a dress dragging on the floor or not. My “custom-sized” dress came 2.5" too long, with a large bust. Of note, I shared with Babaroni that I am 5’1" with a 32" bust, so I’m not sure if their seamstresses know what they are doing. Dealing with customer service has also been extremely frustrating and unpleasant; their tone is not great, and they are not willing to refund my dress or send a replacement, as written as options for quality issues on their Return Policy, nor reimburse me for the full cost of alteration. Please choose another company. It’s not worth the headache.

Also, I just posted a review on their website, and it does not show up. This leads me to believe that the reviews on their website are filtered or fake.

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Terms & Conditions

Our general return policy applies to all eligible products except certain dresses listed below. You may return product(s) within 7 days for either a store credit or you may make an exchange. We do not issue refunds. A store credit will be issued minus a 15% restocking fee will be applied to all returns/exchanges. We do not profit from this restocking fee since our suppliers charge us this fee. An RMA must be submitted for approval in order to return an item. Shipping fees, if any, which were applied at purchase are not refunded. Once the item is received, an email will be sent to you with a store credit code that does not expire or an exchange will be processed.

HOW LONG DO I HAVE TO RETURN AN ITEM?

We offer a 7-day return window for most purchases (exclusions listed below).

The return window begins when your package is marked "Delivered" by the tracking system. From that time, you have 7 days (including weekends and holidays) to make a return/exchange request. You will be unable to submit a return/exchange request after that 7-day period.

ABOUT RE:DO RETURNS

  • Customers now have the option to pay $1.98 at the time of purchase to later qualify for free returns on that order.
  • Didn’t add and checkout with Re:Do? You will still return like normal and purchase a label through them with discounted shipping rates saving you time and money!

WHAT ITEMS ARE EXCLUDED FROM RETURNS AND EXCHANGES?

The following items are not eligible for a return or exchange:

  • Clearance items (will be clearly marked "Clearance" or have the price that does not end in $xx.99 or $xx.98)
  • Wedding gowns
  • Quinceanera dresses
  • Cinderella Divine Black Label
  • Tiaras
  • Designer dresses by Andrea & Leo Couture and DeKlaire Bridal

ARE THERE ANY FEES FOR RETURNING AN ELIGIBLE ITEM?

The following fees are as follows:

  • If shipping was complimentary at checkout, original freight/handling cost will be deducted.
  • Customer is responsible for shipping costs on return/exchanged items if RE:DO was not added to your order at checkout.
  • A 15% restocking fee for all returns will be accessed.
  • Packages that are denied and "returned to sender" or refused will be subject to a 50% restocking fee.
  • Please note that any amount paid for shipping is non-refundable.

WHAT IF I WANT TO MAKE AN EXCHANGE?

If you would like to make an exchange for a different size or dress, simply submit an RMA by clicking here . Once approved, you will receive an email with instructions. The exchange process can take 7-12 days. Once the item has been received and approved, you will receive an email with a code that you can use to apply on our website to make an exchange. You will go through the checkout process online.

If time is of the essence, place a new order for the item you need, then contact us by email informing us of this decision. If for some reason the item that you ordered is not available, it will not constitute a refund. In such a case, a store credit will be issued once the original dress has been returned.

WHAT ARE THE REQUIREMENTS FOR RETURNED ITEMS?

  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Items found with snags, worn, washed, altered, ripped, stained, grease marks, pet hair, pen marks, perfume, deodorant stains, smoke odor and/or missing tags will be returned immediately at the customer's expense.
this is just a warning
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