AliExpress.com - Review
AliExpress.com has been known to sell knock-off formal dresses
After investigating AliExpress.com, it has been discovered that this website is from Asia and they sell formal dresses that are not from the original designer, but copies that they make based upon a picture. AliExpress has been added to our Do Not Buy list. They are illegally selling one or more dress lines using the manufacturers pictures or pictures from actual people without their permission. These dresses are imitations and not authentic from the actual designer. Buyer beware!
"I ordered a dress on March 14th for an event on April 22nd. The app says it will shipp within 10 days or the order is cancelled. On the 8th day I noticed that nothing had shipped so I contacted the seller and she said she would send it out the next day.
The next day the item was marked as shipped. Here it is over a month later and I'm wondering why the dress has not arrived. I go to the website to check the tracking and get an error message. The tracking number does not exist.
I contacted customer service and they got mad at me saying that the item is marked as shipped. After going back and forth with them for about 10 minutes the guy admits that it doesn't seem like anything was shipped and opens a dispute for me because buyer protection is running out.
The seller immediately begins messaging nonstop telling me to close the dispute because the package shipped and will update in 5-10 days. I send her the screenshot from March whenever said she shipped and she admits that she hasn't sent anything yet.
I screenshot that message and attach it to my dispute to find out that every time you add some thing to the dispute they start the clock over. A dispute should end in 5 days of the seller not replying but because customer service told me to add evidence it will not close until next week. Contacting my bank tomorrow.
Aliexpress makes it nearly impossible to get your money back so do yourself a favor and buy whatever you're looking for somewhere else."
AliExpress.com has been added to our knock-off dress list. This company ships knock-off dresses from Asia and is trying to take advantage of consumers by selling dresses they claim to be authentic. This store uses images from manufacturers illegally under US copyright law.
Be extra safe when shopping online and do your research before buying from a company that you are not sure of!