Orders placed Monday through Friday by 12:00pm PST will begin processing on the same day. Orders placed on Friday after 12:00 pm PST and through the weekend will begin processing on the following Monday. Please note that some brands have longer processing times.

Once your order is placed, you will receive an order confirmation email and/or text message. When your order ships, you will receive a shipping confirmation email with a tracking number and possibly a text message. If at any time you would like an update on your order prior to shipping, please contact us by replying to the confirmation email. As always, our customer support team is here to help you!

UPS style=


Recommended for packages within the United States and Internationally. NEXT DAY delivery options available.

USPS


Recommended for packages that need to be shipped to a PO Box, Military address and Puerto Rico.

DHL


Recommended for destinations internationally. A great shipping option for packages that need quick delivery to other countries.

We are located and ship from California Monday through Friday. We are a US based corporation founded in 2009.
  • Orders are processed almost immediately when we receive them.
  • Your order can be cancelled at no charge one (1) hour prior to processing.* Cancellation may be done either through email or by telephone. *Processing/Processed- payment verified, item(s) ordered and confirmed by our vendors.
  • For any package that is shipped and results in "Returning to Sender" will receive a 50% refund (of the product) minus return shipping charges once the package has been received back to us. Initial shipping charges upon order are also not refundable.
  • Delivery time will depend on the shipping option you choose at the checkout. We offer UPS Next Day delivery service if time is of the essence.
  • Some items may not be available for immediate shipping. In that case, we will contact you and let you know what styles are not available, whether we have other sizes/colors available and when do we expect them to be back in stock.
  • Once your order is confirmed and paid, it is our intention to ship it out that same day, unless your order was placed after 12:00PM PST and/or it was placed on the weekend. Due to recent high demand, your order may take up to 2 business days to ship for in-stock items. The estimated delivery time will begin once the package has been received by the USPS, UPS or DHL. A confirmation email will be sent to you once a shipping label has been printed.
Shipping Options Available Time to process Days to Deliver Cost to Ship
U.S. Ground Shipping on orders over $199.99 Same day or next day up to 5 days FREE
USPS Priority Mail Same day or next day 3 to 4 Calculated at the checkout
USPS Priority Mail APO/FPO (Military)* Same day or next day 8 to 12 Calculated at the checkout
UPS Ground Same day or next day up to 5 days Calculated at the checkout
UPS 2nd Day Air Same day or next day 2 Calculated at the checkout
UPS Next Day Air Early (by 9:30am) Same day or next day 1 Calculated at the checkout
UPS Next Day Air Shipping (by 12:30pm) Same day or next day 1 Calculated at the checkout
UPS Next Day Air Saver (by 8:00pm) Same day or next day 1 Calculated at the checkout

 

We ship to over 180 countries. If for some reason your country is not listed as an option, please contact us and let us know which country you want us to ship to.

  • You will receive a tracking number for USPS or UPS via e-mail after your order has been shipped.
  • NOTE: All international shipments are subject to duties and taxes. Custom and import charges are NOT included in our shipping charges.
  • CANADIAN CUSTOMERS: click here to calculate estimated duty/customs fee that may be imposed upon delivery.
  • We DO NOT collect ANY duties and taxes because that is regulated by your country. Please contact your local government to find out how much you'll have to pay.
  • We recommend that our international customers check with local customs regulations to be aware of the laws within their country because if these items are restricted for use or sale, we cannot be held liable if they are seized or confiscated by customs.
  • Customs regulations in certain countries require ID to be provided for customs clearance. All ID information provided by you will be stored safely and securely. We need this information in order to securely transmit it to the carrier when your package is shipped and share it with customs officials in the destination country, which will allow your packages to clear customs without additional delay.
  • Countries that can require an ID number include: Argentina, Bahrain, Bolivia, Brazil, Chile, China, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Israel, Italy, Jamaica, Jordan, Kuwait, Mexico, Nigeria, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, South Korea, Spain, Taiwan, Turkey, United Arab Emirates, Uruguay. If your country requires an ID number, please put your ID number in the Company field on the checkout page.
International Shipping Options Available Time to process Days to Deliver Price
USPS Priority Mail (180 countries) 1 to 3 days 12 to 14 Must enter shipping address
DHL Express Mail (190 countries) 1 to 3 days 5 to 8 Must enter shipping address
UPS Worldwide Expedited (220 countries) 1 to 3 days 5 to 8 Must enter shipping address

* On all international orders, please note that any additional duties, custom charges, DDP, VAT, associated fees or taxes are the sole responsibility of the customer. This may also delay delivery.

For a better idea of exactly how long it will take to deliver to your country using UPS, CLICK HERE. Enter "90021" for shipping zip code and "Los Angeles" for shipping city.

  • We HIGHLY suggest adding ShipInsure Shipping Protection to your order it can be found at checkout. This extra peace of mind covers: Lost in Transit Packages, Stolen Packages, Broken/ Damaged Items. If you do not add the ShipInsure Protection, we cannot guarantee a re-order, re-delivery, or refund. Please Read the Following to ensure that you are covered. Make sure you add your email address to the order! https://go.shipinsure.net/claims
  • Note: When Refunding an item, ShipInsure covers the subtotal of the order, Shipping Cost, taxes, and the ShipInsure premium are not included.
  • When replacing an item, ShipInsure covers the subtotal of the order and the ShipInsure premium, Shipping costs and taxes are not included. ShipInsure also does not pay custom/duty fees.
  • Lost Item Policies
  • Order issues for packages presumed to be lost (where the status is not “delivered”) in US Domestic must be filed 7 days (including Canada, and 20 for other international countries) and within 30 days from the last checkpoint (last update on tracking information). You will be responsible for checking your tracking number and keeping track of the time, so we can ensure the package is covered.
  • Submit your claim here: https://go.shipinsure.net/claims with your order number and your email address.
  • For ShipInsure Protection Policies on Lost Items, Stolen Items and Damaged Items please visit: https://help.shipinsure.io/for-shoppers-something-happened-to-your-order/

We do not process or ship orders on weekends or major holidays. Please do not count weekends or holidays when calculating transit time.

Major Federal Holidays that we are closed and do not ship.

  • January 1, 2 - New Year's Day
  • January 15 - Martin Luther King Day
  • February 19 - Presidents' Day
  • May 27 - Memorial Day
  • June 19 - Juneteenth National Independence Day
  • July 4 - Independence Day
  • September 2 - Labor Day
  • October 14 - Columbus Day
  • November 11 - Veterans Day
  • November 28, 29 - Thanksgiving Day
  • December 24-31 - Christmas Eve to the New Year
You have successfully subscribed!
This email has been registered
ico-collapse
0
Recently Viewed
ic-cross-line-top
Top
ic-expand
ic-cross-line-top