Exchange Policy

We understand that there are going to be times when you purchase an item online and it doesn't fit properly. At DiscountDressShop.com, we want you to know that we ALLOW EXCHANGES. You can exchange for a different size, color and even a different dress.

Follow These Easy Steps To Make An Exchange:

Step 1
On the back of the invoice you received; indicate the item number, color and size you would like to make an exchange for.

Step 2

Fill out your credit card information.

Step 3

Place item(s) carefully in a box. Include hanger, plastic bag and return original invoice filled out.

Step 4
Ship box back by UPS, USPS, Fedex.

Step 5
Send exchange to:

DiscountDressShop.com
Attn: Exchange Dept.
401 S Harbor Blvd F160
La Habra, CA 90631

A few rules before returning:

  • All sales are final after 7 days of receiving package.
  • Returns are carefully inspected; all original tags must be in place and the product must not show any signs of wear or damage.
  • Original shipping is non-refundable.
  • Customer is responsible for shipping costs on return/exchanged items.
  • If you receive a damaged item, tell us right away! That way, we can immediately send your replacement of the same style, size and color.

Once your item has been received, inspected and processed, an exchange will be processed. In the event we do not have the item you want in stock, you will be issued a store credit.



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Why Buy From DiscountDressShop.com
• NO SALES TAX (except in CA)
• Located in California (not China)
• 128 bit encryption
• 24 hour online ordering
• Ship worldwide
• MCAFEE SECURE
• SPAM free website
• SECURE shopping
• Over 4 years in business
• Friendly customer service
• PAYPAL accepted
• Member of Better Business Bureau
• Fast Shipping (1 to 4 day delivery)
• YAHOO e-commerce business
• SecurityMetrics Credit Card SAFE
Our GuaranteeOur Guarantee: If for some reason the dress you ordered is not available to ship, we will give you an additional 5% Off your current order if you choose an alternate dress, color or size of your choice. You will never be charged for your order until your item is shipped.